privacy policy
At Englander, we value your privacy and work hard to protect your personal data. This policy explains how we collect, use and protect the information you provide to us when you use our website or services.
1. Information We Collect
A. Information you provide to us directly:
- When you create an account, place an order, or communicate with us, we may ask you to provide:
B. Information We Collect Automatically:
- When you visit our website, some data is collected automatically such as:
C. Information from third parties:
- We may receive additional information from payment partners or shipping companies to improve your experience.
2. How do we use the information?
We use your personal data for the following purposes:
- Order Processing: To ensure your order is delivered correctly and on time.
- Improving our services: To understand your needs and improve your shopping experience on our website.
- Communicate with you: To send you order updates, promotions, or respond to your inquiries.
- Compliance: To meet legal and regulatory requirements.
3. Sharing information with third parties
We do not sell or rent your personal data to anyone. However, we may share it with:
- Shipping companies: to deliver your order.
- Payment Providers: To process payments securely.
- Service Providers: who help us operate the Site (such as hosting and analytics services).
- Legal entities: If we are required to do so by law.
4. Data Protection
We take all necessary measures to protect your data from unauthorized access, including:
- We use SSL encryption to secure your data during transmission.
- Data is stored on secure servers.
- Restrict access to data to authorized personnel only.
5. Your rights as a user
You have full rights in relation to your personal data, including:
- Access to data: You can request a copy of the personal data we hold about you.
- Correction of data: If there is incorrect or incomplete information.
- Deletion of data: You can request that we delete your data, unless there is a legal obligation to keep it.
- Opt-out: You can opt-out of marketing messages at any time.
6. Cookies Policy
We use cookies to improve your experience on our site, such as:
- Remember your personal settings.
- Provide personalized recommendations.
- Track performance and analyze user behavior to improve the site.
You can control cookies through your browser settings.
7. Data Retention
We only retain your data for as long as necessary to fulfil the purposes for which it was collected, or to comply with laws.
8. Modifications to the Privacy Policy
We may update this policy from time to time. You will be notified of any material changes by email or by a notice on the Site.
9. How to contact us
If you have any questions or concerns about this Privacy Policy, you may contact us at:
- Email: support@englander-eg.com
- Phone: (Add support phone number)
Englander - Our commitment to protecting your privacy is a top priority.