Shipping Policy
Shipping time:
The delivery period starts from the date of placing the order and may vary depending on the nature of the product.
- Within Cairo and Giza: Products are delivered within 5 to 7 working days.
- Outside Cairo: Products are delivered within 12 to 14 business days.
- Furniture products: Delivered within 15 working days.
The shipping representative will contact you to arrange a suitable delivery time before it arrives.
Shipping fees:
- Shipping charges are calculated based on the total order value and the distance to the delivery location.
- Free Offers: Free shipping may be offered on orders over a certain value, depending on the offers in effect at the time of purchase.
Areas not covered by shipping services:
There may be remote or limited areas that we cannot ship to. In these cases, we will contact you to determine an alternative solution.
Contact us:
For any shipping related inquiries or to modify orders, you can contact our customer service team.
- Phone: 01210666612
- Email: shop@englander-eg.com
working hours:
Saturday to Thursday, 9:00 am to 4:00 pm. Public holidays excluded.